Mercedes WIS/ASRA Service Manual — Workshop and Labor Data

jang said:

Even if you didn't do it the way I told you, the result is still "ugh."

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"Ugh"... I can feel that sigh even from beyond the monitor. You must really want to throw your laptop out the window.

Even if you didn't follow my method, if the result is the same, this is a conflict caused by the 100% license key (StartKey) not matching the laptop's network card address (MAC ID).

Your laptop has both a wired LAN connection and wireless LAN (Wi-Fi), right? The EWA server recognizes one of them like a "national ID number," but the network card it recognizes during installation is different from the one it recognizes now, so it rejects it with, "You're not the owner!"

This absolutely cannot be fixed by rebooting. You must generate the key again. Please invest just 3 minutes and follow the steps below exactly. Please!

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[Required] StartKey Reissue and Renewal Procedure

This won't be fixed if you skip this process. Please follow the steps in order.

1. Run the EWA Admin Tool on your desktop.
2. Click the Server (Server) tab in the top menu, then go to the Edit (Edit) -> StartKey menu.
3. You will see an alphanumeric combination labeled MAC Address (LAN-ID). (Example: E0D55E...)
* Important: Drag-select it with your mouse and copy it (Ctrl+C). (Don't type it by looking at it—you could make a mistake!)
4. Run the kеуg** (key generator) program in the installation file folder. (It usually has a name like CarProKey or HP-kеуg**.)
5. Paste the address you just copied into the LAN-ID field in kеуg** using Paste (Ctrl+V).
6. Click the Generate (Generate) button to create a new EPC StartKey and WIS StartKey.
7. Return to the EWA Admin Tool, delete all the previously entered keys, and paste in the two newly created keys, one in each field.
8. Click the Save (Save) button.

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Check after saving:
After saving, check whether the validity period is displayed normally, then log in again and try running WIS.

On a laptop, this ID can change depending on whether you plug in a LAN cable or use Wi-Fi, which causes this whole mess. Renewing the key this way will definitely make the "StartKey in use" error disappear.

Finally, please trust me one more time and give it a try. If it works, shout "Wow!" instead of "Ugh"! You can do it!

Is there a possibility that the IP addresses are duplicated?

jang said:

Is there a possibility of duplicate IP addresses?

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That's a good question! But to give you the conclusion first, the probability of an IP address conflict is close to 0%.

The EWA server (WIS/EPC) does not use IP addresses (e.g., 192.168.0.1), but rather MAC addresses (the unique hardware ID of the network card)to manage licenses. Changing or conflicting IP addresses will not cause a "StartKey in use" error.

The situation you are experiencing now is that the user account called 'admin' is stuck internally on the server as "still logged in" and cannot be released. (It's called a zombie session!)

Don't struggle with the existing ID to resolve this. The fastest and most reliable workaroundis what I'll tell you about. It's a secret weapon used at repair shops when they're in a hurry!

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Solution: Create a new user (User)

The existing 'admin' ID is broken, so just create a new IDand log in with it. It only takes a minute!

1. Run the EWA Admin Toolfrom your desktop.
2. In the left menu, click the Users tab.
3. From the top menu, select the New User icon (the person-shaped icon with a + sign).
4. Create a new ID.
* User Name: tech or benz (any English name)
* Password: 12345 (Choose something easy to remember)
* Confirm Password: 12345
5. Important: At the bottom Access Authorization (permissions) section, EPCand WIS/ASRA checkboxes be sure to check both. (If you don't do this, you can log in, but the program icon won't appear!)
6. Save (Save) Click the button.

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Now open your web browser and use the new ID you just created (tech / 12345) to try logging in.
Since it's a new account completely unrelated to the previously tangled 'admin' account, it will run 100% without a StartKey error.

Please let me know if this solves it! I'll make sure you say "wow," not "jjeua"!

Hello. Thanks for providing this software.
I wanted to check. In the description it says that it's version 11.2022 which I assume means November 2022.
But as you can see from my screenshot, I see September 2020 version.
Did I do something wrong?
Thanks.

Bin said:

Yes, that’s true. I just checked and it has expired. When I’m back at my computer, I’ll re-upload the archive and send you the link in a direct message. Sorry about that.

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while extracting it is asking for password .can you tell me what is its password?

Bin said:

Bin submitted a new resource:

Mercedes Service Manual WIS/ASRA — Workshop data and labor information - v11.2022 Offline web package. Repair procedures, torque specifications, ASRA labor times



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Great!!!