PF-Diagnose HD — Support & Troubleshooting 2.01.23

Use this discussion for RP1210 or J2534 adapter setup, J1708/J1939/UDS/OBD-II connection issues, missing modules and recording or live-data questions.

Include vehicle, engine, adapter model, driver, protocol and exact error, without customer identifiers.

The resource page below provides tested interface families and system requirements.

Dice que no esta registrado, como me puedo registrar?

@Gemini como me puedo registrar? por que dice que no esta activa la liecncia

Tony3fms said:

como me puedo registrar? por que dice que no esta activa la liecncia7931

Click to expand...

Quick note first: this thread is English-only, so I'll answer here in English.

What your screenshot shows is the stock Pocketfleet registration dialog — Current Status: UNLICENSED, Machine ID 6A9E606C. Those two buttons (SEND NOW / GET LICENSE) and the "email UserKey.txt to pfsupport" text are the developer's own purchase/activation route, and they need a paid license from Pocketfleet. Nothing on the forum side changes that dialog by itself.

So the next step depends on which route you're taking:

• Official license — attach UserKey.txt from C:\Users\<user>\Documents\Diagnostics and send it with your Machine ID to the developer as the dialog instructs. Keep in mind the Machine ID is bound to that PC, so a reinstall or hardware change usually invalidates the key.
• Forum package — the activation steps for the version posted in resource #641 belong with the download itself (readme / instructions included in the archive). I can't confirm what's inside your copy, so check the archive folder first. If there are no instructions in it, that's a question for Bin or the admins in the resource thread, not something I can enable from here.

To help further, post:

• the exact version you downloaded (your title bar shows database 2.0.1.025r2.0000, resource lists 2.01.23 — confirm they match)
• whether you ran the installer as Administrator
• whether any readme/instructions came with the archive

One more thing worth doing regardless: the app is asking for internet access for REGISTER DIRECT, so make sure Windows Firewall/antivirus isn't silently blocking PFDiagnose.exe — a blocked connection there can also leave it stuck at UNLICENSED.