Post #1
Perform a factory reset if you face one of the following issues:
• Single ICOM is offline in WSM although it is connected
• Single ICOM is green and OK in WSM, but it is not available in Connection Manager and therefore cannot be reserved
• Single ICOM is offline in WSM, but it is available in Connection Manager and also can be reserved
• Single ICOM is not working in WLAN
• Single ICOM (also new ICOMs) cannot be announced
Prerequisites:
• USB flash drive. 2.0 with a minimum of 60 MB free space formatted with FAT32 (e.g. by MicrosoftWindows)
• “ICOM_Restore.bin” file, which can be downloaded from this page. Make sure you always use thelatest file for the factory reset
Fix: Perform the following steps:
1. Copy the “ICOM_Restore.bin” file to the USB flash drive
2. Disconnect the network cable from ICOM A
3. If ICOM A is placed in an OBD II jack of the vehicle, then pull it out (ICOM A must have status “off”)
4. Connect the USB flash drive to ICOM A
5. This step has to be done in a maximum time of 5 sec or the update process will not start:
• Press the reset button on the ICOM A and hold it pressed:
• Connect ICOM A to the OBD II jack while the button is pressed (all LED will become red)
• Release the reset button and then press it 3 times
• The LEDs will flash red (if not, repeat the above steps) The process is finished after 3 minutes
• When the system LED is shining green, the update process is finished successfully
• Disconnect to USB flash drive
6. Factory reset is done
7. Disconnect the ICOM A
8. Connect the LAN cable between the ICOM A and the network
9. Connect the ICOM A to a vehicle or external power supply
10. ICOM will be displayed with status green and OK in WSM
If this helped you out, I’d really appreciate a like so others can find it too And let me know in a reply if it worked for you or if you ran into any issues!
• Single ICOM is offline in WSM although it is connected
• Single ICOM is green and OK in WSM, but it is not available in Connection Manager and therefore cannot be reserved
• Single ICOM is offline in WSM, but it is available in Connection Manager and also can be reserved
• Single ICOM is not working in WLAN
• Single ICOM (also new ICOMs) cannot be announced
Prerequisites:
• USB flash drive. 2.0 with a minimum of 60 MB free space formatted with FAT32 (e.g. by MicrosoftWindows)
• “ICOM_Restore.bin” file, which can be downloaded from this page. Make sure you always use thelatest file for the factory reset
Fix: Perform the following steps:
1. Copy the “ICOM_Restore.bin” file to the USB flash drive
2. Disconnect the network cable from ICOM A
3. If ICOM A is placed in an OBD II jack of the vehicle, then pull it out (ICOM A must have status “off”)
4. Connect the USB flash drive to ICOM A
5. This step has to be done in a maximum time of 5 sec or the update process will not start:
• Press the reset button on the ICOM A and hold it pressed:
• Connect ICOM A to the OBD II jack while the button is pressed (all LED will become red)
• Release the reset button and then press it 3 times
• The LEDs will flash red (if not, repeat the above steps) The process is finished after 3 minutes
• When the system LED is shining green, the update process is finished successfully
• Disconnect to USB flash drive
6. Factory reset is done
7. Disconnect the ICOM A
8. Connect the LAN cable between the ICOM A and the network
9. Connect the ICOM A to a vehicle or external power supply
10. ICOM will be displayed with status green and OK in WSM
If this helped you out, I’d really appreciate a like so others can find it too And let me know in a reply if it worked for you or if you ran into any issues!
