Please help me – I’m completely lost

Hi, I need your advice and help. I’ve been trying in vain to install this programme, but it just isn’t working at all. Whether I try Windows 10 or Windows 7, there’s a glitch somewhere.Hi, I need your advice and help. I’ve been trying in vain to install this programme, but it just isn’t working at all. Whether I try Windows 10 or Windows 7, there’s a glitch somewhere.Thx all

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