For fake/clone FTDI chips (which is the common cause when the COM port won't appear), use the older FTDI driver:
- CDM 2.12.00 — this is the last version before FTDI started bricking clone chips. Safe choice for cheap K+DCAN cables.
If your cable is a
genuine FTDI, any current version works fine (CDM 2.12.36.x). But since most budget K+DCAN cables are clones, I'd go straight to
2.12.00.
After installing, unplug/replug, then check the "USB Serial Converter" → Advanced → tick
Load VCP again if needed.
Quick question so I point you right: is there a yellow triangle on that "USB Serial Converter" entry, or is it clean? If it's clean with no COM port, it's just the VCP toggle. If there's a triangle or it disappears after a few seconds, that's the clone-chip brick and you need 2.12.00.